Our products are made to order and have different production times. Please see below our current production time for each product category. Turnaround time is somewhat dependent on size but volume is most likely to increase lead time of your order. Depending on your location, the delivery of your order to remote and regional destinations such as central QLD, NT, TAS and WA will require more shipping time than the other states and capital cities. Please allow additional delivery times during peak periods. Express delivery is also an option, simply contact us to arrange.
- Acrylic ‘Glass’ prints - 2-3 weeks
- Canvas prints - 2 weeks
- Canvas prints with float frames - 2-3 weeks
- Prints in frames - 2-3 weeks
- Rolled prints - 5-7 days
We’ve carefully developed the packaging of your order to ensure it arrives safely. Our heavy-duty boxes are made with 7mm thick, twin-wall corrugated cardboard, specially designed to withstand rough handling during shipping. Rolled prints are carefully rolled with protective paper to protect the print surface during shipping.
Please contact us directly for international shipping of your order. In order to quote, provide the destination address and a contact phone at the delivery address. Duties and taxes must be paid by the recipient.
Damaged in transit
We will replace any products that arrive damaged. When shipping large, fragile items, there is always a risk of damage during transit. Thankfully, this is a rare occurrence for us due to considerable protective packaging.
If items arrive damaged, contact us immediately via email within 24 hours of receiving the product and provide photos of the damage along with the original packaging. Please do not discard the packaging until sufficient evidence is provided to us.